Security

Reply
New Contributor

On Moto 4G (Android 6), .networkconfig file not opening

I have a Moto 4G Plus running Android 6. My organisation's WiFi directs me to download the Clearpass QuickConnect app to connect to the Internet. After doing that, I'm directed to download a .networkconfig file.

 

After Chrome downloads the file, nothing happens. I'm not able to open the file in the QuickConnect app.

Guru Elite

Re: On Moto 4G (Android 6), .networkconfig file not opening

Your organization should open a TAC case.  There is specific information that we need from them to take this further..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: On Moto 4G (Android 6), .networkconfig file not opening

We are facing the same very problem in our organization too. However, Aruba completely shun us off stating that it is not an Aruba issue but a device specific issue. The device in question in our case is a Xiaomi Redmi Note 3. I am just waiting for users with other devices to come up with same issues and I guess the response from Aruba is still going to be the same.

Occasional Contributor I

Re: On Moto 4G (Android 6), .networkconfig file not opening

One of ouer costumers have the same problem with

Sony Xperia Z3 running Androide 6.

 

Tom C.

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: