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Regular Contributor I
Posts: 238
Registered: ‎01-19-2013

Onboard provisioning problems - Cannot send HTTP Request - 12175

Hi Community,

 

I´ve a problem with my onboard configuration, I can´t provision to my clearpass,

when I test the provisioning with a windows 7 client the log shows this message:

 

Cannot send HTTP Request - 12175

 

we use CPPM 6.2.0

 

 

I put the log as attachment....

 

Have anyone an idea?

 

 

Thanks

 

 

Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

It looks like the Windows client cannot trust the server certificate.

 

Do this:

 

To confirm this is a certificate issue, navigate to Home » Onboard + WorkSpace » Deployment and Provisioning » Provisioning Settings and disable Validate Certificate option.  Also in this configuration section, make sure you have the provisioning address set to the FQDN.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 238
Registered: ‎01-19-2013

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

OK, thanks that works...


Unbenannt.JPG

but now I´ve another Problem.

I put the log file into the attachment.

Unbenannt2.JPG

 

Maybe you or anybode else have an idea how to fix this.

 


Thanks

Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

Is this after you click on "Finish"?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 238
Registered: ‎01-19-2013

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

this is after i click connect!

Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

Okay.  Let's work backwards:

 

It looks like your initial  redirect to onboard is http://192.168.88.225...  Can you redirect it to https://fqdn on certificate, instead.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 238
Registered: ‎01-19-2013

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

Ok where can I change this?

 

Capture.JPG

Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

Leon123,

You might want to open a case. There are a few things that you would need to get checked, like that your clients trust your server's CA and that your provisioning URL points to the server's fqdn . checking those would be painful on a forum and we would only be troubleshooting symptoms. Please open a TAC case.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 238
Registered: ‎01-19-2013

Re: Onboard provisioning problems - Cannot send HTTP Request - 12175

OK thanks.

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