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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Problem with auth using profiling in ClearPass

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  • 1.  Problem with auth using profiling in ClearPass

    Posted May 12, 2014 03:30 PM

    Hi,

     

    We try to use the category endpoint profile to assign a controller role making a service with ClearPass. We made it before configuring the autorization option of the Clearpass service and the configurations needed for this purpose and works fine. With another costumer we solve a similar problem adding the ClearPass ip to the DHCP helper in the VLAN that use the SSID involved. This is the alert displayed in the ClearPass access tracker:

     

    Policy serverFailed to construct filter=SELECT mac_vendor, hostname, static_ip, device_category, device_family, device_name FROM tips_endpoint_profiles WHERE mac = LOWER('%{Connection:Client-Mac-Address-NoDelim}').
    Failed to get value for attributes=[Category]

     

    Do you have another idea to solve this issue?

    Thanks in advance.



  • 2.  RE: Problem with auth using profiling in ClearPass

    EMPLOYEE
    Posted May 12, 2014 03:34 PM
    If a category doesn't already exist for the endpoint you'd need to select
    the profile option in your service.


  • 3.  RE: Problem with auth using profiling in ClearPass

    Posted May 12, 2014 03:49 PM
    Thanks Tim but it is already activated.