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Server Not Responding When checking for Latest Version Firmware

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  • 1.  Server Not Responding When checking for Latest Version Firmware

    Posted Nov 06, 2015 10:32 PM

    Hi All,

    Now a days whaenever i do check the latest version firmware, don't get any response from server .

    Is there any trick or another way to upgrade the firmware because in some of the IAP that is running on the Factory default firmware is not brodcasting the SSID.

     

     

    Thanks

    Sonu 



  • 2.  RE: Server Not Responding When checking for Latest Version Firmware

    EMPLOYEE
    Posted Nov 16, 2015 02:55 AM

    Make sure you have internet connectivity on your native VLAN (so, DHCP, DNS, outbound HTTPS) in order for the APs to get an IP and connect to the cloud for firmware. Not broadcasting the factory SSID may indicate that the AP is not receiving an IP address fro DHCP.

     

    Please also check your firmware, if that is 4.1.1.0-4.1.1.3 or 4.1.2.0, there is a known issue in the cloud communication which can be resolved by manually upgrading (upgrade twice to the same firmware to upgrade both primary and backup image) to firmware version 4.1.1.4/4.1.2.1 or higher.

     



  • 3.  RE: Server Not Responding When checking for Latest Version Firmware
    Best Answer

    Posted Nov 16, 2015 08:28 AM

    Now its working fine. Earlier i was facing such problems. It might have a server issue i guess...

     

     

     

    Thanking You

    Sonu