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Occasional Contributor II
Posts: 14
Registered: ‎09-02-2015

Server Not Responding When checking for Latest Version Firmware

Hi All,

Now a days whaenever i do check the latest version firmware, don't get any response from server .

Is there any trick or another way to upgrade the firmware because in some of the IAP that is running on the Factory default firmware is not brodcasting the SSID.

 

 

Thanks

Sonu 

MVP
Posts: 420
Registered: ‎11-04-2011

Re: Server Not Responding When checking for Latest Version Firmware

Make sure you have internet connectivity on your native VLAN (so, DHCP, DNS, outbound HTTPS) in order for the APs to get an IP and connect to the cloud for firmware. Not broadcasting the factory SSID may indicate that the AP is not receiving an IP address fro DHCP.

 

Please also check your firmware, if that is 4.1.1.0-4.1.1.3 or 4.1.2.0, there is a known issue in the cloud communication which can be resolved by manually upgrading (upgrade twice to the same firmware to upgrade both primary and backup image) to firmware version 4.1.1.4/4.1.2.1 or higher.

 

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If you have urgent issues, please contact your Aruba partner or Aruba TAC.
Occasional Contributor II
Posts: 14
Registered: ‎09-02-2015

Re: Server Not Responding When checking for Latest Version Firmware

Now its working fine. Earlier i was facing such problems. It might have a server issue i guess...

 

 

 

Thanking You

Sonu

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