Security

Reply
Occasional Contributor II

Unable to assign the management IP address to the CPPM appliance

I am  unable to assign the management IP address to the appliance, I am getting the below mentioned error:

 

[appadmin@ARCPPM-Pub-01.TRV]# configure ip mgmt 10.100.91.192 netmask 10.100.91.192 gateway 10.100.91.1

ERROR - Checking cluster connectivity failed

ERROR - Cluster node connectivity test failed

 

I have tried to reset, but it is failing to reset, I am getting the below error:

 

appadmin@ARCPPM-Pub-01.TRV]#

[appadmin@ARCPPM-Pub-01.TRV]#

[appadmin@ARCPPM-Pub-01.TRV]# cluster reset-database

 

******************************************************************

*                                                                *

* WARNING: Running this command will erase the Policy Manager    *

* configuration and leave the database with default              *

* configuration. You will lose all the configured data.          *

*                                                                *

* Do not close the shell or interrupt this command execution.    *

*                                                                *

******************************************************************

 

Continue? [y|n]: y

ERROR - Failed to reset database. Error: Command cd /tmp && sudo -H -u postgres

pg_dump --schema=public -F c -t license_info tipsdb > /tmp/tmpg5fZBe exited with

error return or signal. Retcode=1. Status=256

[appadmin@ARCPPM-Pub-01.TRV]#

 

 

 

Please help me.

 

Regards,

PRASANTH.

 

Guru Elite

Re: Unable to assign the management IP address to the CPPM appliance

Your subnet mask is not a subnet mask. Looks like you're entering the IP address there.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II

Re: Unable to assign the management IP address to the CPPM appliance

Hi,

 

Sorry!! I have posted the wrong command.

 

But when I am doing a intial configuration, I have got the same error. and the below error as well:

 ERROR: Validating Policy Manager database setup failed

Please find the attached initial configuration file. 

 

Regards,

PRASANTH.

Moderator

Re: Unable to assign the management IP address to the CPPM appliance

Please log a TAC case..


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: