Security

last person joined: 20 hours ago 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Back to discussions
Expand all | Collapse all

User disconnect during waiting time for sponsor confirmation

This thread has been viewed 0 times

  • 1.  User disconnect during waiting time for sponsor confirmation

    Posted Apr 28, 2014 01:04 PM

    Hi Airheads,

     

    I have problems with Android users in guest self registration because this endpoints disconnect (something like timeout session) from the SSID during waiting time (2 mins aprox.) for sponsor confirmation. I guess that i need some traffic to avoid the disconnection or do you have a suggestions please?. Thanks in advance.

     

    Best regards,

    Alberto.



  • 2.  RE: User disconnect during waiting time for sponsor confirmation

    Posted Apr 30, 2014 04:59 AM

    Are you using an Aruba controller?

    On Aruba controllers there is an authentication timer called Logon-user-lifetime which defines how long an unauthenticated client can remain connected to the network. The default value is 5 minutes. This can be found under Configuration -> Authentication -> Advanced.

    If you are using another vendors controller they may have a similar setting.



  • 3.  RE: User disconnect during waiting time for sponsor confirmation

    Posted Apr 30, 2014 10:42 AM

    Hi David,

     

    Yes, i'm using an Aruba controller. I've changed the Logon-user-lifetime to 30 mins before but didn´t work. Thanks.