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Contributor I
Posts: 50
Registered: ‎05-15-2012

User disconnect during waiting time for sponsor confirmation

Hi Airheads,

 

I have problems with Android users in guest self registration because this endpoints disconnect (something like timeout session) from the SSID during waiting time (2 mins aprox.) for sponsor confirmation. I guess that i need some traffic to avoid the disconnection or do you have a suggestions please?. Thanks in advance.

 

Best regards,

Alberto.

Regular Contributor II
Posts: 226
Registered: ‎03-03-2011

Re: User disconnect during waiting time for sponsor confirmation

Are you using an Aruba controller?

On Aruba controllers there is an authentication timer called Logon-user-lifetime which defines how long an unauthenticated client can remain connected to the network. The default value is 5 minutes. This can be found under Configuration -> Authentication -> Advanced.

If you are using another vendors controller they may have a similar setting.

David
ACDX #98 | ACMP | ACCP
Contributor I
Posts: 50
Registered: ‎05-15-2012

Re: User disconnect during waiting time for sponsor confirmation

Hi David,

 

Yes, i'm using an Aruba controller. I've changed the Logon-user-lifetime to 30 mins before but didn´t work. Thanks.

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