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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Why am I getting this error message?

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  • 1.  Why am I getting this error message?

    Posted Mar 02, 2016 12:28 PM

    Hi,

    Just noticed that our syslog server is filling up with

     

    Mar 2 17:19:06 2016 Arubal3.york.ac.uk mdns[4445]: <137004> <WARN> <Arubal3.york.ac.uk 144.32.64.38> RADIUS server clearpass3--144.32.126.179-1812 timeout

     

    Error messages. Tracked down the Server group associated with this and I'm seeing an error for every radius server entry in the group. On our clearpass cluster I can see error messages indicating that there is a shared key missmatch. Thing is that if I take one of my other radius servers that is actually do authentication, so I know the ip address/key is correct and add it to this server group, I get the same error message for it. If I remove an entry for a server from the group error messages go away for that server.

     

    Other question is why is it the mdns process? Not Airgroups is disabled on the mobility controllers.

     

    Rgds

    Alex

     



  • 2.  RE: Why am I getting this error message?

    EMPLOYEE
    Posted Mar 04, 2016 03:28 PM

    That message means that the server is not answering for some reason.  You need to track that down by doing a test authentication using the Diagnostics tab on the controller.



  • 3.  RE: Why am I getting this error message?

    Posted Mar 07, 2016 04:33 AM

    Well, sorted it out by deleting the RADIUS serves 1 by one from the server group and then macically the errors went away. Reinstated the servers 1 by 1 checking the logs and the messages didn't come back.

    A



  • 4.  RE: Why am I getting this error message?

    Posted Mar 25, 2020 02:10 AM

    You will have to use network diagnosis for this one.