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Contributor II

after upgrade to 6.7 - network cards are out of order

I've upgraded from 6.6 to 6.7 - and this is not the dual NIC with higher MAC on NIC 1 than on NIC 2.

This is the issue

Clearpass 6.6 was installed in 2014 with only 1 NIC in VmWare originally (MGMT port)

After upgrading, the Clearpass was set up with 2 virtual NICs - but now we experience that the IP on NIC 2 is the one that was configured on NIC1 before upgrade. I tried the refresh-network but still the same. 

So now we have the internal IP on the Data Port.

 

If we add IP to MGMT port (either in CLI or webGui) routing is lost, since it tries to send and receive via NIC2, even though IP-address is configured on NIC1 and routes are added

 

Any idea on how to get ip-address configured on NIC 1 to stay on NIC 1 and route through this? If we configure the IP on NIC1 - routing and network is lost, If we configure on NIC 2 all is goos

Occasional Contributor I

Re: after upgrade to 6.7 - network cards are out of order

I suggest you open the TAC case, I had a similar issue and the TAC has to go back to the linux shell and he observed the MAC address was missing on the linux back end file. He has to put it back and after reboot all worked. 

Contributor II

Re: after upgrade to 6.7 - network cards are out of order

thanks.. will do. keep you posted

@wajih.anees
Regular Contributor I

Re: after upgrade to 6.7 - network cards are out of order

Hi,

 

I have had a similar issue with AirWave on a Hyper-V machine.

 

TAC really knows how to fix it!!

 

Cheers, Frank
Aruba Partner Ambassador| AMFX#22| ACCX#613| ACMX#733| ACDX#744

If you like my posts, kudo's are welcome. If it solves your problem, please click 'Accept as Solution'
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