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Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

cannot boot clearpass after upgrade to 6.1.0

Hi,

 

i just had a clearpass server arrived and tried to upgrade it. the server came in OS 6.0 and then i upgraded it to 6.1.0 directly from the internet to the server via upgrade menu. then after i the succesful upgrade and then reboot the server, it always fail to boot. after passing the BIOS and asked "press any key to continue." for a few times, the a message appear "Booting Aruba Clearpass 6.1.0.50820 [Active] in 0 seconds... Probing EDD (edd=off to disable)... ok

 

it stucks at this screen and won't go anywhere.

 

thanks in advance,

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Guru Elite
Posts: 19,991
Registered: ‎03-29-2007

Re: cannot boot clearpass after upgrade to 6.1.0

Please open a support case...

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Occasional Contributor II
Posts: 78
Registered: ‎06-03-2014

Re: cannot boot clearpass after upgrade to 6.1.0

I am having the same problem, May I know what's the resolution?
MVP
Posts: 1,392
Registered: ‎11-30-2011

Re: cannot boot clearpass after upgrade to 6.1.0

as cjospeh says, open a TAC case, best chance to get something done fast.

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