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Frequent Contributor II

cannot boot clearpass after upgrade to 6.1.0

Hi,

 

i just had a clearpass server arrived and tried to upgrade it. the server came in OS 6.0 and then i upgraded it to 6.1.0 directly from the internet to the server via upgrade menu. then after i the succesful upgrade and then reboot the server, it always fail to boot. after passing the BIOS and asked "press any key to continue." for a few times, the a message appear "Booting Aruba Clearpass 6.1.0.50820 [Active] in 0 seconds... Probing EDD (edd=off to disable)... ok

 

it stucks at this screen and won't go anywhere.

 

thanks in advance,

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Guru Elite

Re: cannot boot clearpass after upgrade to 6.1.0

Please open a support case...



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: cannot boot clearpass after upgrade to 6.1.0

I am having the same problem, May I know what's the resolution?

Re: cannot boot clearpass after upgrade to 6.1.0

as cjospeh says, open a TAC case, best chance to get something done fast.

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