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how can I enable to email guest access codes in parallel to SMS

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  • 1.  how can I enable to email guest access codes in parallel to SMS

    Posted Nov 17, 2015 10:09 AM

    Hi folks, 

    I have clearpass captive portal (version 6.5.3) running and guest management enabled. Currently we provide access codes to guests via SMS after they subscribed in self service portal.

    What i am trying to get done is to send the complete SMS content in parallel to SMS via email to subscriber´s email adress. Reason behind that is unfortunately not all SMS are delivered for what ever reason to recipients (especially with non-local cell providers).

    So I started up the guest management site and went into CONFIGURATION >> CONFIGURATION RECEIPTS >> configured SMS and EMAIL receipts. SMTP Server is also configurted and tested successfully.

    Now I tried to configure CONFIGURATION >> PAGES >> FIELDS of my registration script (CLearpass/guest/guest_custom_form.php) and added AUTO_SEND_SMTP as HIDDEN into my script and added it at the end (so quite after SUBMIT).

    When I now try to register in the guest portal I still receive an SMS with my access codes but do not receive any email with my receipt.

    How do I get this done? Is there any how to available



  • 2.  RE: how can I enable to email guest access codes in parallel to SMS

    Posted Nov 17, 2015 10:47 AM

    Did you enabled this in your Guest Page?

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