Security

Reply
MVP
Posts: 1,408
Registered: ‎05-28-2008

in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page? at the end of their 1 hour expiry time?

 

*i can see the guest account turning to expired...but user device is continue to use the wifi as normal.*

 

anyone? please advise - it's shouldnt be like that

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Guru Elite
Posts: 21,029
Registered: ‎03-29-2007

Re: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

Make sure COA is working.  Go to the access tracker where that guest was first authenticated and see if you can disconnect him via Aruba COA right from the access tracker..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,408
Registered: ‎05-28-2008

Re: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

Checked it agian.

It's working well....I can see that the CPPM sent COA Aruba Terminate Session

 

Capture.PNG

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Guru Elite
Posts: 21,029
Registered: ‎03-29-2007

Re: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

Turn on user debugging for that user and see if the controller says that it received it successfully.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: