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Occasional Contributor II
Posts: 12
Registered: ‎08-31-2016

whatsapp and CPPM / whatsapp connection after http navegation

Hi.

I would like to share with you this behavior, guest are avaible to connect to network (a as espected) using smartphone but whatsapp doesnt connect until guest navegate on internet using a browser, if guest dont navegate on Internet the whatsapp dont connect.


guest conection to network > connection whatsapp (faild)

but

guest connection to network > browser navegation > connection whatsapp (work)

i dont have any policy in order to block whatsapp port. I think the device must navegate on internet in order to get full access to the other apps.

If possible change this behavor?

best regard.

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: whatsapp and CPPM / whatsapp connection after http navegation

Are your guests in a pre-authentication role?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 12
Registered: ‎08-31-2016

Re: whatsapp and CPPM / whatsapp connection after http navegation

Hi,

 

guest are in guest role (authenticated)

 

 

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: whatsapp and CPPM / whatsapp connection after http navegation

Please open a TAC case.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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