When I set up my wireless LAN this past summer, NEVER, in my wildest dreams did I realize I would have to become a wireless network engineer in order to run this thing.
I came from a background of about a dozen Apple Airport Extreme WAPs so you can imagine the culture shock of moving to what I have now.
Background: I'm an IDIOT. ANYONE would be more qualified for this job than I am. I just happen to know more about computers than anyone else around here, so I'm it.
My network was "configured" by a sales guy who was on the phone with someone (hopefully from Aruba Tech Support, but I don't know). I have had problems with this network from day one. Well, let me put it this way, it doesn't work like it used to. I got sold AirWave but in a recent conversation with Tech Support I was given to believe that AW is really designed for large organizations with multiple controllers and thousands of WAPs. (I have ONE controller and 33 WAPs.)
I even got sold the wrong type of APs for many of the locations in my school (which might account for the spotty coverage in those areas).
I don't even know where to start looking for answers but realize that I'm on my own.
I don't need to know how to build the watch, I just need to know how to tell the time.
I have an Aruba 3400 controller and two (2) Aruba 3500 POE switches, and, as mentioned, 33 WAPs (AP135).
Thank God everything seems to be working now - but when I have problems I go into panic mode because I have no freaking idea what to do. Other, that is, call Tech Support. But 1/2 the time I can't understand what they are saying to me.
Are there any manuals NOT written in Klingon that a newbie like me can understand? And is there a particular order in which I need to read them? I've got a couple of weeks of summer vacation coming up, so I guess I'll be reading that stuff on the beach.
Thanks for any ideas.
John
#3400