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How to troubleshoot Zero Touch Provisioning (ZTP) issues

Aruba Employee
Problem:

Starting from ArubaOS 7.4.1, Mobility Access Switch introduces the show ztp-boot-info command to help troubleshoot any Zero Touch Provisioning (ZTP) issues.

The output of the show ztp-boot-info command displays the status of various methods of provisioning a Mobility Access Switch. The output details include TFTP configuration download status, DHCP AMP discovery status, Activate AMP discovery status in addition to DHCP options received.

 



Diagnostics:

The following sample output displays the details of the TFTP method of provisioning:


(host) (config) #show ztp-boot-info
Zero Touch Provisioning Method: TFTP
Time of Provisioning : Jun/18/2015 06:43:07
TFTP Config Download : Successful
DHCP AMP Discovery : N/A
Activate AMP Discovery : N/A
DHCP Options Received
---------------------
Option No. Option Name Value
---------- ------------ -------
3 Router 192.168.1.2
6 DNS Server 10.13.6.110
43 VSA
60 Vendor
67 Bootfile AW0000161.cfg
150 TFTP Server 10.16.59.60



Solution

The following sample output displays the details of provisioning through Activate:


(host) #show ztp-boot-info
Zero Touch Provisioning Method: Activate
Time of Provisioning : N/A
TFTP Config Download : Failed
DHCP AMP Discovery : Failed
Activate AMP Discovery : Failed
DHCP/Activate provisioning aborted.
DHCP Options Received
---------------------
Option No. Option Name Value
---------- ----------- -----
3 Router 192.168.1.2
6 DNS Server 10.13.6.110
43 VSA
60 Vendor

67 Bootfile
150 TFTP Server

 

Description for Output Parameters of show-ztp-boot-info Command:

Zero Touch Provisioning Method: Displays TFTP or Activate. NOTE: Whenever ZTP fails, this still shows Activate as the provisioning method as theMobility Access Switch keeps polling Activate in the background as long as it is in factory default.

Time of Provisioning: Displays the Timestamp of provisioning in Date and Time format. NOTE: This field displays N/A if not provisioned.

TFTP Config Download: Displays Successful or Failed. NOTE: If TFTP is the chosen ZTP method, it is the first method to attempt provisioning, and the output dispalys Successful; otherwise, the output displays Failed.

DHCP AMP Discovery: Displays Successful if the AMP parameters were discovered through DHCP option 43. NOTE: If TFTP is the chosen method of provisioning, this is not applicable.

Activate AMP Discovery: Displays one of the following: l Successful, if the AMP parameters are received through Activate. l N/A, if the method is not attempted. l Failed, if provisioning fails.

DHCP Options Received:  Displays the various DHCP options received with the name and value in tabular format.

Version history
Revision #:
2 of 2
Last update:
‎11-25-2015 02:11 PM
Updated by:
 
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