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Contributor I
Posts: 54
Registered: ‎06-19-2009

3200 upgrade to 6.1.2.7 reboot Cause: Datapath timeout

HI, I just upgraded to 6.1.2.7. Peak times during the day the controller either becomes unresponsive or just restarts?

 

Reboot Cause: Datapath timeout?

 

Is this a new feature, or should I go back to 5.0.3.2?

 

thx jason

Guru Elite
Posts: 21,488
Registered: ‎03-29-2007

Re: 3200 upgrade to 6.1.2.7 reboot Cause: Datapath timeout

[ Edited ]

You  need to call support to figure out exactly what is going on, ASAP.

 

The latest version of code 6.1.3.0 has fixes that prevent this behavior.  Support can tell you if 6.1.3.0 deals specifically with your issue.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 520
Registered: ‎05-11-2011

Re: 3200 upgrade to 6.1.2.7 reboot Cause: Datapath timeout

 

Are you using Bandwidth Contracts? With that on we encountered these datapath issues on 6.1.2.7, and it was solved with a 6.1.2.7c patch we got from Tac. Have not gone over to 6.1.3 yet.

 

John


Regards
John Solberg

-ACMX #316 :: ACCP-
Intelecom - Norway
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Contributor I
Posts: 54
Registered: ‎06-19-2009

Re: 3200 upgrade to 6.1.2.7 reboot Cause: Datapath timeout

I upgraded to 6.1.3.0. After a day and a half the symptoms were back. The controller became unresponsive, and had to be physically restarted.

 

Jason

Guru Elite
Posts: 21,488
Registered: ‎03-29-2007

Re: 3200 upgrade to 6.1.2.7 reboot Cause: Datapath timeout


jason.sigurdur@aspenview.org wrote:

I upgraded to 6.1.3.0. After a day and a half the symptoms were back. The controller became unresponsive, and had to be physically restarted.

 

Jason


Hopefully you have opened a tac case and they will be able to tell you if it is a hardware/software/ or network issue.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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