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Occasional Contributor I

AMP Failover not reverting to "observing" state after upgrade

So I just uodated AMP and AMP failover to v7.5.0. After this process the AMP failover is stuck in the failover state (watching the watched AMPs APs) for the watched AMP even though the watched AMP is up and running. During the upgrade process I made sure the failover AMP was disabled until after the code for both the watched AMP and itself (failover) was upgraded. Is there any way to get the AMP failover to revert back to observing the watched AMP again.    

Re: AMP Failover not reverting to "observing" state after upgrade

You can restore the failover server's data by doing this on the cli of the failover server:

 

# amp_restore -d /var/airwave-backup/watcher/<path to failover data backup>

 

Occasional Contributor I

Re: AMP Failover not reverting to "observing" state after upgrade

Yeah but that causes issues because the current version won't match the running version. More specifically when I login it states that it is running 7.5.0 but when I check the version (amp_version) it states that it is running 7.4.2. The result is that the GUI will not load

Moderator

Re: AMP Failover not reverting to "observing" state after upgrade

Is it possible that the backup you used to restore on Failover AMP is 7.4? IN that case I am wondering if "make" will fix the issue. I think it might be good to open a support case so one of the TAC engineers can take a look.


Sujatha

 

Occasional Contributor I

Re: AMP Failover not reverting to "observing" state after upgrade

Yeah that is what the problem was, after I restored I was able to reinstall the upgrade and everything is working fine now

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