07-06-2017 11:30 PM - edited 07-06-2017 11:36 PM
I try to connect AP Aruba 103 (HP's Product) to current Controller OAW-4704-US (Alcatel's Product), The AP connected, but it's Am-mode. I want to change to AP mode, i tried to change the Country code, but i can't find out US and Controller's firmware version too, but it's still Am-mode. Could you please show me how to change Am-mode to Ap-mode?
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07-07-2017 02:57 AM
Officially this combination is unsupported, however, if you have the AP-103 (not IAP-103), and the firmware version on the controller supports the AP-103, there are reports that this may work.
If you do a 'show log all' on the controller, it will probably give you an indication why the AP went into AM mode. What happens sometimes is that you have a Rest-of-World AP and try to connect that on a US controller. That is not allowed by regulation, as US controllers and APs can only be used in the US and are not allowed outside the US; so a combination is not possible. The controller will switch the AP to Air Monitor to avoid that legal situation, with a message that is something like 'regulatory mismatch' in the system log.
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).