Hello,
One of our customers appears to be having intermittent issues with our APs on his LAN (we have a federated set-up). It's all rather vague at the moment but we have seen some packet loss when pinging from our dist routers to the APs in his site (it appears to affect APs in a certain area which points to possible issues with his wired network). There are no indications that APs/clients in any of our other (many) sites are having problems so it does appear to be local to him.
Are there any diagnostics we can get from the controller which would show packet loss between an AP and its local controller (either AP management traffic, or client traffic if available)? This might allow us to then narrow this down to his LAN rather than our wireless service (or vice versa!).
Many thanks