Wireless Access

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Contributor II
Posts: 52
Registered: ‎07-20-2011

AP replacement

Can someone direct me on how to sumit an RMA to replace 4 bad APs I have sitting on my desk. I tried the Aruba webpage but didn't get anywhere there. I have 3 - AP 105s that are dead and 1 - AP-125 that on bootup gives me a hardware failure message. I'd like to get these off my desk.  Thanks

Aruba Employee
Posts: 664
Registered: ‎04-15-2009

Re: AP replacement

You can open a case with TAC by calling 1-800-943-4526 in the US or see this page for other countries numbers:

 

http://www.arubanetworks.com/support-services/aruba-support-program/contact-support/

 

You can also email support@arubanetworks.com.

 

If the APs are under ArubaCare or the limited lifetime warranty, TAC will start the RMA process for you.

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