06-05-2012 07:52 AM
Can someone direct me on how to sumit an RMA to replace 4 bad APs I have sitting on my desk. I tried the Aruba webpage but didn't get anywhere there. I have 3 - AP 105s that are dead and 1 - AP-125 that on bootup gives me a hardware failure message. I'd like to get these off my desk. Thanks
06-05-2012 07:57 AM
You can open a case with TAC by calling 1-800-943-4526 in the US or see this page for other countries numbers:
You can also email firstname.lastname@example.org.
If the APs are under ArubaCare or the limited lifetime warranty, TAC will start the RMA process for you.