Wireless Access

Reply
Occasional Contributor I
Posts: 6
Registered: ‎04-30-2013

ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

i have just deployed the above controller in a hotel.

 

Everything is working fine, but i have a few questions to ask.

 

Intermitantly user using various devices complain that they cannot get onto the wifi network. They see the SSID and try to login.

 

They eventually time and without being able to connect.
 Is there a issue or compatabiltiy issue with some wifi products.

 

to cure this i have to reset the controller and 9/10 times it resloves the issue.

 

the system has 6.1.3.0 sw installed , is this and issue ?

 

thanks in advance.

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

 

Those this happens with certain devices ?

 

You should probably consider upgrading to a newer 6.1.3.x code . 

 

But before you do make sure you read the release code.

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 6
Registered: ‎04-30-2013

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

Many thanks for your reply.

 

Could you direct me to a location where i can download the latest sw and any instructions on how to load it ?

 

thanks in advance

 

 

 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

You can go here :
Support.arubanetworks.com >download
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 6
Registered: ‎04-30-2013

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

Hi,

 

appologies for my ignorance.

 

i have tried to find the software

 

http://support.arubanetworks.com to no avail.

 

im looking to upgrade my controller from 6.1.3.1 to a newer version, could you direct me to the link ?

 

also do you know of a prefered FTP program i could use to load this ?

 

thanks again

 

 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

 

 

You can find it here :

 

http://support.arubanetworks.com/DOWNLOADSOFTWARE/tabid/75/DMXModule/510/EntryId/7532/Default.aspx

 

Do you have an account setup ? 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 6
Registered: ‎04-30-2013

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

no, will i have to set one up ?

 

what about FTP program ?

 

thanks

 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

 

In order for you to have access to those files (Download TAP to appear) you need to create an account , not sure if FTP is supported.

 

DOWNLOAD SOFTWARE - Aruba Support Site.png

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 6
Registered: ‎04-30-2013

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

thanks for that i have had to register and it takes up to 3-5 days !!!

 

looking for sw above 6.1.3.1 for my aruba 650 controller with install instructions, could you help while my registration takes place ?

 

thank you

 

 

 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: ARUBA 650 BRANCH OFFICE MOBILITY CONTROLLER

 

You should probably should open a TAC case and ask them what's version OS they recommend for your setup .

 

Make sure you read the release notes .

 

You should probably wait until you have access so you can get the installiation instructions based on the AOS version you will install.

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Search Airheads
Showing results for 
Search instead for 
Did you mean: