Hi
, I have a deployment at client site – the client keeps complain about disconnecting and connecting every few sec (even when not moving) while using Androids/ipads/iphones. I checked the issue with the client itself. And it's keep happening – no matter what I'm doing. Keep getting this Death …. stm Deauth from sta: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f Reason STA has left and is deauthenticated
Controller:3400
AP units: AP-105
AOS tested: 6.1.3.6 + 6.2.1.2
DEVICES: iPHONE5|iPAD3|SamsungGalaxySIII + other android devices.
PC & LAPTOPS seems to keep connectivity without any issue.
SECUTIRY: WPA-2-PERSONAL-AES
Radio: 802.11N 2.4Ghz only.
FULL LOG OF An IPAD a room near the AP unit - using TUNEIN and browing the internenet all time,and all the time keeps connecting & disconnecting:
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Jun 17 10:37:52 stm Deauth from sta: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f Reason STA has left and is deauthenticated
Jun 17 10:37:53 stm Auth request: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f auth_alg 0
Jun 17 10:37:53 stm Auth success: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 stm Assoc request @ 10:37:53.092478: b0:65:bd:39:e8:e0 (SN 3): AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 stm Assoc request @ 10:37:51.465445: b0:65:bd:39:e8:e0 (SN 3): AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 stm Assoc success @ 10:37:51.466611: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 stm Assoc success @ 10:37:53.095434: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 authmgr MAC=b0:65:bd:39:e8:e0 Station UP: BSSID=24:de:c6:c0:d9:f1 ESSID=Tama-Guest VLAN=859 AP-name=TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 authmgr MAC=b0:65:bd:39:e8:e0 ingress 0x0x10133 (tunnel 307), u_encr 32, m_encr 32, slotport 0x0x2000 , type: local, FW mode: 0, AP IP: 0.0.0.0 mdie 0 ft_complete 0
Jun 17 10:37:53 authmgr MAC=b0:65:bd:39:e8:e0, wired: 0, vlan:859 ingress:0x0x10133 (tunnel 307), ingress:0x0x10133 new_aaa_prof: Tama_guest, stored profile: Tama_guest stored wired: 0 stored essid: Tama-Guest, stored-ingress: 0x0x10133
Jun 17 10:37:53 authmgr Idle timeout should be driven by STM for MAC b0:65:bd:39:e8:e0.
Jun 17 10:37:53 authmgr dot1x_supplicant_up(): MAC:b0:65:bd:39:e8:e0, pmkid_present:False, pmkid:N/A
Jun 17 10:37:53 authmgr MAC=b0:65:bd:39:e8:e0 Station Updated Update MMS: BSSID=24:de:c6:c0:d9:f1 ESSID=Tama-Guest VLAN=859 AP-name=TAMA_SYSTEM_0d:9f
Jun 17 10:37:53 authmgr MAC=b0:65:bd:39:e8:e0 IP=0.0.0.0 User miss: ingress=0x10133, VLAN=859 flags=0x48
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 55, signature 370103060F77FC.
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 57, signature 3905DC.
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 61, signature 3D01B065BD39E8E0.
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 50, signature 32AC100083.
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 51, signature 330076A700.
Jun 17 10:37:53 authmgr MAC b0:65:bd:39:e8:e0, dhcp option 12, signature 0C49746179732D69506164.
Jun 17 10:38:07 stm Deauth from sta: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f Reason STA has left and is deauthenticated
Jun 17 10:43:26 stm Auth request: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f auth_alg 0
Jun 17 10:43:26 stm Auth success: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:43:26 stm Assoc request @ 10:43:26.897687: b0:65:bd:39:e8:e0 (SN 3): AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:43:26 stm Assoc request @ 10:43:26.895482: b0:65:bd:39:e8:e0 (SN 3): AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
Jun 17 10:43:26 stm Assoc success @ 10:43:26.899547: b0:65:bd:39:e8:e0: AP 1.0.2.193-24:de:c6:c0:d9:f1-TAMA_SYSTEM_0d:9f
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this death happning in iphones and also in SG3+and other android devices also.
#3400