Hi ,
I have set-up with spectralink phones (8440) with Aruba controller 7210 & AP135 .
Users are facing lot of issue with voice quality.
(un-una-usola1-arubawlc1) #show voice call-quality
Voice Client(s) Call Quality Reports
------------------------------------
Client(IP) Client(MAC) Client(Name) ALG Orig Time Direction Called to Duration Codec Delay Jitter Pkt Loss R-Value Band BSSID ESSID AP Name
---------- ----------- ------------ --- --------- --------- --------- -------- ----- ----- ------ -------- ------- ---- ----- ----- -------
1xx.xx.217.53 xx:xx:xx:12:10:77 xxxx18 sip Jan 23 05:33:45 IC x1 68 G711 24.486 6.067 5.168 79 YELLOW 9c:1c:12:xx:xx:x1 voice AP123
1xx.xx.217.219 xx:xx:xx:12:21:fb xxxx24 sip Jan 23 03:25:18 OG x2 3 G711 0.000 0.000 0.000 NA NA 9c:1c:12:xx:xx:x2 voice AP123
1xx.xx.217.219 xx:xx:xx12:21:fb xxxx24 sip Jan 23 02:01:57 OG x4 30 G711 47.425 4.950 8.750 69 YELLOW 9c:1c:12:xx:xx:x3 voice AP123
1xx.xx.217.219 xx:xx:xx:12:21:fb xxxx24 sip Jan 23 01:21:28 IC x5 38 G711 40.089 7.679 14.565 69 YELLOW 9c:1c:12:xx:xx:x4 voice AP204
1xx.xx.217.219 xx:xx:xx:12:21:fb xxxx24 sip Jan 23 01:21:03 OG x6 1 G711 0.000 0.000 0.000 NA NA 9c:1c:12:xx:xx:x5 voice AP204
1xx.xx.217.219 xx:xx:xx:12:21:fb xxxx24 sip Jan 23 01:11:23 OG x7 373 G711 12.987 6.856 0.855 89 GREEN 9c:1c:12:xx:xx:x6 voice AP204
1xx.xx.217.53 xx:xx:xx:12:10:77 xxxx18 sip Jan 23 01:17:24 OG x8 4 G711 0.000 0.000 0.000 NA NA 9c:1c:12:xx:xx:x7 voice AP123
1xx.xx.217.219 xx:xx:xx:12:21:fb xxxx24 sip Jan 23 01:05:27 OG x9 40 G711 44.723 10.768 1.283 86 GREEN 9c:1c:12:xx:xx:x8 voice AP204
1xx.xx.217.53 xx:xx:xx:12:10:77 xxxx18 sip Jan 22 23:25:37 IC x10 16 G711 71.479 3.208 0.130 91 GREEN 9c:1c:12:xx:xx:x9 voice AP123
If I see the above output I see Jitter greater than 3 and delay more than 20 , I am not sure the standard value to be consider in this case however I need to know about upstream and downstream standard value which can be accepted .
I tried to debug the since client mac address and found below output :
Jan 22 15:09:52 :501106: <NOTI> |AP AP163@<ip address> stm| Deauth to sta: 00:90:7a:xx:xx:xx: Ageout AP <ip address>-9c:1c:12:xx:xx:xx- AP163 handle_sapcp
Jan 22 15:09:52 :501080: <NOTI> |AP AP163@<ip address> stm| Deauth to sta: 00:90:7a:xx:xx:xx: Ageout AP <ip address>-9c:1c:12:xx:xx:xx- AP163 Tx fail reached maximum
Jan 22 15:09:52 :501105: <NOTI> |stm| Deauth from sta: 00:90:7a:xx:xx:xx AP <ip address>-9c:1c:12:xx:xx:xx- AP163 Reason Tx fail reached maximum
Jan 22 15:09:53 :501106: <NOTI> |AP un-una-usola1-AP161@<ip address> stm| Deauth to sta: 00:90:7a:12:10:95: Ageout AP <ip address>-9c:1c:12:xx:xx:xx-AP161 handle_sapcp
where I could see that many times client(station) is frequently deauthenticating ..
I have fetched the client trail info as well where i could see the reason for Deauth is as : "station has moved to another AP "
Arubawlc#show ap client trail-info 00:90:7a:xx:xx:xx
Client Trail Info
-----------------
MAC BSSID ESSID AP-name VLAN Deauth Reason Alert
--- ----- ----- ------- ---- ------------- -----
00:90:7a:xx:xx:xx 9c:1c:12:xx:xx:xx voice AP213 302 STA has roamed to another AP STA has roamed to another AP
Deauth Reason
-------------
Reason Timestamp
------ ---------
STA has roamed to another AP Jan 22 22:27:08
STA has roamed to another AP Jan 22 20:29:31
STA has roamed to another AP Jan 22 15:37:07
STA has roamed to another AP Jan 22 15:12:43
Tx fail reached maximum Jan 22 15:10:15
Tx fail reached maximum Jan 22 15:10:15
Tx fail reached maximum Jan 22 15:10:14
Tx fail reached maximum Jan 22 15:10:11
Tx fail reached maximum Jan 22 15:10:11
Tx fail reached maximum Jan 22 15:10:11
Num Deauths:10
Alerts
------
Reason Timestamp
------ ---------
STA has roamed to another AP Jan 22 22:27:08
STA has roamed to another AP Jan 22 20:29:31
STA has roamed to another AP Jan 22 15:37:07
STA has roamed to another AP Jan 22 15:12:43
Tx fail reached maximum Jan 22 15:10:15
Tx fail reached maximum Jan 22 15:10:15
Tx fail reached maximum Jan 22 15:10:14
Tx fail reached maximum Jan 22 15:10:11
Tx fail reached maximum Jan 22 15:10:11
Tx fail reached maximum Jan 22 15:10:11
Num Alerts:10
Mobility Trail
--------------
BSSID ESSID AP-name Timestamp
----- ----- ------- ---------
9c:1c:12:xx:xx:xx voice AP213 Jan 22 22:27:08
9c:1c:12:aa:aa:aa voice AP216 Jan 22 22:27:08
9c:1c:12:aa:aa:aa voice AP216 Jan 22 20:29:31
9c:1c:12:xx:xx:xx voice AP213 Jan 22 20:29:31
9c:1c:12:xx:xx:xx voice AP213 Jan 22 15:37:07
9c:1c:12:bb:bb:bb voice AP215 Jan 22 15:37:07
9c:1c:12:bb:bb:bb voice AP215 Jan 22 15:12:43
9c:1c:12:xx:xx:xx voice AP213 Jan 22 15:12:43
9c:1c:12:xx:xx:xx voice AP213 Jan 22 15:10:15
9c:1c:12:xx:xx:xx voice AP213 Jan 22 15:10:15
Num Mobility Trails:10
This is the issue within LAN itself where clients are calling internal user only to another spectralink phone .
Can anybody please guide me on this and put light on the above mentioned output like debug and voice quality as well client trail info?
It would be really great help if somebody could help me since this we are facing since long time .
#7210