Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Can't Change Master Controller

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  • 1.  Can't Change Master Controller

    Posted Sep 12, 2018 02:15 AM

    Hey All,

     

    My company recently took over a business that had their previous IT people set up 30 IAS-315 WAP's. Unfortunately they just bailed on us and did not give us the password to log in to the master controller. I believe the controller is set up through a config on all of the Access Points. Unfortunately, if I bring one down(they're all on ceilings) and reset it. The momentI hook it back up the network it just overrides what I did and locks me out since I don't know the credentials. Is there a way I can change the Master? Right now, it's looking like I'm going to have to go to each individual Access Points and bring them down from the ceiling and do a hard reset. Helpppppppppppp



  • 2.  RE: Can't Change Master Controller

    EMPLOYEE
    Posted Sep 12, 2018 02:19 AM

    If those are instant APs, they are designed so that you cannot reset the password, unfortunately.   Otherwise, someone would just be able to take one and obtain your whole config.



  • 3.  RE: Can't Change Master Controller

    Posted Sep 12, 2018 01:15 PM

    Is there any other way by chance? I have physical access to the POE switches. My issue is there's 30 of them on the ceiling and I really don't want to climb up to the ceiling and grab every single one.