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New Contributor
Posts: 4
Registered: ‎04-01-2016

Can't connect to new 205s and 225s

Hi,

We just purchased a bunch of 205s and 225s and we can't get access to them. I've read a lot on this board but haven't found anything that would solve my problems. We've tried 2x 225 and 2x 205 and we get the same problem for all four units.

 

We power all units using PoE, and they are connected to a DHCP server and getting an IP address no problem. We can also get into the console and did try resetting to factory defaults when things didn't work.

 

For the 205s:

Aruba OS version: 6.4.1.0

Power LED keeps blinkg green

ENET LED is solid yellow

5 GHz and 2.4 GHz LED are off.

We don't see the "instant" SSID, obviously because the radios are off.

We can't connect to the GUI by using the IP address we get from the DHCP server nor using instant.arubanetworks.comm we just get a page cannont be displayed message, no login screen.

We tried IE and Firefox, cleared cache, tried multiple factory reset through console.

We even tried without the DHCP server with the default IP we found in the documentation but no success there either.

 

For the 225s:

Aruba OS version: 6.4.3.4-FIPS

Power LED keeps blinkg green

ENET0 LED is solid/flashing green showing there is activity

ENET1 LED is off (port not connected)

5 GHz and 2.4 GHz LED are off.

We get the exact same issues as described above for the 205s, don't see the "instant" SSID and can't connect to the GUI. Tried all the same fixes/debugging and nothing works.

 

Also, when looking at the console and not stoping the autoboot to get to "apboot>" prompt, after a while the units just keep rebooting. The "Running ADP..." message appears for a while and the unit reboots. Not sure if this is normal behaviour or not.

 

Any help would be appreciated.

Thanks.

Guru Elite
Posts: 21,537
Registered: ‎03-29-2007

Re: Can't connect to new 205s and 225s

That is probably because those APs are NOT instant  APs.  They require a controller.



Colin Joseph
Aruba Customer Engineering

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MVP
Posts: 4,308
Registered: ‎07-20-2011

Re: Can't connect to new 205s and 225s

Can you please look at back of the AP to see if in the label it says either IAP-225-US or AP-225-US as the part name
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor
Posts: 4
Registered: ‎04-01-2016

Re: Can't connect to new 205s and 225s

Models are APIN0205 and APIN0225

 

We do have a couple of 7030 controllers but there are licensing issues that are being sorted out at the moment and will hoepfully be fixed next week.

It seemed to us like the APs were interchangeable between being standalone or being used with a controller so we were trying to use them as standalone units in the meantime but I guess that might not be possible from what you say?

 

 

MVP
Posts: 1,408
Registered: ‎11-07-2008

Re: Can't connect to new 205s and 225s

APIN numbers are FCC identifiers. Look for a smaller sticker or label that is 'AP-225' or 'IAP-225'. If you have AP-2xx, they are not interchangeable and you will have to use the controller. That's what it sounds like based on what you are describing.

Jerrod Howard
Sr. Techical Marketing Engineer
Moderator
Posts: 64
Registered: ‎09-28-2011

Re: Can't connect to new 205s and 225s

Need to ask the dumb dumb first

 

Did you purchase APs or IAPs?

Moderator
Posts: 64
Registered: ‎09-28-2011

Re: Can't connect to new 205s and 225s

Here is the location of the product number,

 

Look for IAP or AP

 

AP-115 label.jpg

New Contributor
Posts: 4
Registered: ‎04-01-2016

Re: Can't connect to new 205s and 225s

[ Edited ]

They are indeed AP-205 and AP-225, not IAP, so I guess we'll have to wait for those licensing issues to be solved to use with the controller.

 

And I didn't make the purchase, they were simply handed over to me with almost no information whatsoever.

 

Thanks for the help, very appreciated.

 

 

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