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Cannot get AP to work in a particular location

Hey guys, hoping someone can help me with this puzzling problem.

 

I am a network admin for a high school, and on campus I have an aruba 3200 controller and 19  93H access points. Now, every single one of my APs works on campus but this summer I added 6 more to my 6 portables (went from 13 to 19 APs). 5 of the 6 portables work fine with the 93H AP that I put in. But the 6th one, the one furthest from the switch, just power cycles the AP. Now if I take the AP and hook it up somewhere else on campus (including one of the other portables) it boots just fine.

 

Here's a boot dump from the AP if I hook it up in the library:

APBoot 1.3.9.7 (build 37301) Built: 2013-02-20 at 21:26:34 Model: AP-9x CPU: AR7242 revision: 1 Clock: 390 MHz, DDR rate: 390 MHz, Bus clock: 195 MHz DRAM: 64 MB POST1: passed Copy: done Flash: 16 MB PCI: scanning bus 0 ... dev fn venID devID class rev MBAR0 MBAR1 MBAR2 MBAR3 00 00 168c 002a 00002 01 10000004 00000000 00000000 00000000 Net: eth0 Radio: ar9280#0 Hit to stop autoboot: 0 Checking image @ 0xbf100000 Image is signed; verifying checksum... passed Signer Cert OK Policy Cert OK RSA signature verified. ELF file is 32 bit Loading .text @ 0x80e00000 (3779112 bytes) Loading .data @ 0x8119aa30 (32 bytes) Clearing .bss @ 0x8119aa50 (16 bytes) ## Starting application at 0x80e00000 ... Uncompressing................................... Aruba Networks ArubaOS Version 6.1.3.6 (build 36470 / label #36470) Built by p4build@corsica.arubanetworks.com on 2012-12-11 at 12:16:36 PST (gcc version 4.3.3) CPU Rev: 1101 72x CPU Flash variant: 16M Cache parity protection disabled Using 195.000 MHz high precision timer. cycles_per_jiffy=390000 Memory: 57984k/65536k available (1850k kernel code, 7492k reserved, 693k data, 2960k init, 0k highmem) available. detected lzma initramfs initramfs: LZMA lc=3,lp=0,pb=2,dictSize=8388608,origSize=12449792 LZMA initramfs by Ming-Ching Tiew <mctiew@yahoo.com> .............................................................................................................................................................................................. Returning IRQ 48 AR7240 GPIOC major 0 wdt: registered with refresh Enabling Watchdog Talisker RSSI LED initialization Creating 1 MTD partitions on "ar7240-nor0": 0x00000000-0x01000000 : "flash" i2c /dev entries driver i2c-talisker: using default base 0x18040000 lo: Disabled Privacy Extensions IPv6 over IPv4 tunneling driver Starting Kernel SHA1 KAT ...Completed Kernel SHA1 KAT Starting Kernel HMAC-SHA1 KAT ...Completed Kernel HMAC-SHA1 KAT Starting Kernel DES KAT ...Completed Kernel DES KAT Starting Kernel AES KAT ...Completed Kernel AES KAT Domain Name: arubanetworks.com No panic info available AG7240: Length per segment 1536 AG7240: Max segments per packet 1 AG7240: Max tx descriptor count 40 AG7240: Max rx descriptor count 252 AG7240: fifo cfg 3 01f00140 AG7240CHH: Mac address for unit 0 AG7240CHH: 00:0b:86:a0:29:86 CFG board AP96 athrs16_reg_init complete* ag7240_ring_alloc Allocated 640 at 0x83be2400 ag7240_ring_alloc Allocated 4032 at 0x803a4000 Virian MDC CFG Value ==> 4 Setting PHY... Not enabling interrupts in AR7242 yet... AG7240: enet unit:0 is up... RGMii 1000Mbps full duplex AG7240: done cfg2 0x7215 ifctl 0x0 miictrl Ethernet port 1 mode: tunnel Ethernet Channel Bonding Driver: v3.0.1 (January 9, 2006) ADDRCONF(NETDEV_UP): eth0: link is not ready ADDRCONF(NETDEV_UP): eth0: link is not ready bonding: bond0: enslaving eth0 as a backup interface with a down link. ADDRCONF(NETDEV_UP): eth1: link is not ready WARNING: eth0 is down; using ethADDRCONF(NETDEV_UP): eth1: link is not ready 1 for uplink bonding: bond0: enslaving eth1 as a backup interface with a down link. AP xml model 55, num_radios 1 (jiffies 5136) init_asap_mod: installation:0 radio 0: band 2 ant 0 max_ssid 16 ethernet_device_event: dev eth0 is register ethernet_device_event: dev eth0 is up setting bond0 as bridge child setting gre0 as split child Starting watchdog process... Getting an IP address... ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready bonding: bond0: link status definitely up for interface eth0. bonding: bond0: making interface eth0 the new active one. 10.0.1.58 255.0.0.0 10.1.1.1 Running ADP...Done. Master is 10.0.2.80 ath_hal: module license 'Proprietary' taints kernel . ath_hal: 0.9.17.1 (AR5416, AR9380, REGOPS_FUNC, PRIVATE_DIAG, WRITE_EEPROM, 11D) ath_rate_atheros: Copyright (c) 2001-2005 Atheros Communications, Inc, All Rights Reserved ath_rate_atheros: Aruba Networks Rate Control Algorithm ath_dfs: Version 2.0.0 Copyright (c) 2005-2006 Atheros Communications, Inc. All Rights Reserved ath_spectrum: Version 2.0.0 Copyright (c) 2005-2006 Atheros Communications, Inc. All Rights Reserved ath_dev: Copyright (c) 2001-2007 Atheros Communications, Inc, All Rights Reserved ath_pci: 0.9.4.5 (Atheros/multi-bss) wifi0: Base BSSID 9c:1c:12:fb:96:b0, 16 available BSSID(s) eth0 address=00:0b:86:a0:29:86 br0 address=00:0b:86:a0:29:86 wifi0: AP type AP-93H, radio 0, max_bssids 16 wifi0: Atheros 9280: mem=0x10000000, irq=48 hw_base=0xb0000000 shutting down watchdog process (nanny will restart it)... <<<<< Welcome to the Access Point >>>>>

And here's a boot dump if I hook it up in the portable:

APBoot 1.3.9.7 (build 37301) Built: 2013-02-20 at 21:26:34 Model: AP-9x CPU: AR7242 revision: 1 Clock: 390 MHz, DDR rate: 390 MHz, Bus clock: 195 MHz DRAM: 64 MB POST1: passed Copy: done Flash: 16 MB PCI: scanning bus 0 ... dev fn venID devID class rev MBAR0 MBAR1 MBAR2 MBAR3 00 00 168c 002a 00002 01 10000004 00000000 00000000 00000000 Net: eth0 Radio: ar9280#0 Hit to stop autoboot: 0 Checking image @ 0xbf100000 Image is signed; verifying checksum... passed Signer Cert OK Policy Cert OK RSA signature verified. ELF file is 32 bit Loading .text @ 0x80e00000 (3779112 bytes) Loading .data @ 0x8119aa30 (32 bytes) Clearing .bss @ 0x8119aa50 (16 bytes) ## Starting application at 0x80e00000 ... Uncompressing................................... Aruba Networks ArubaOS Version 6.1.3.6 (build 36470 / label #36470) Built by p4build@corsica.arubanetworks.com on 2012-12-11 at 12:16:36 PST (gcc version 4.3.3) CPU Rev: 1101 72x CPU Flash variant: 16M Cache parity protection disabled Using 195.000 MHz high precision timer. cycles_per_jiffy=390000 Memory: 57984k/65536k available (1850k kernel code, 7492k reserved, 693k data, 2960k init, 0k highmem) available. detected lzma initramfs initramfs: LZMA lc=3,lp=0,pb=2,dictSize=8388608,origSize=12449792 LZMA initramfs by Ming-Ching Tiew .............................................................................................................................................................................................. Returning IRQ 48 AR7240 GPIOC major 0 wdt: registered with refresh Enabling Watchdog Talisker RSSI LED initialization Creating 1 MTD partitions on "ar7240-nor0": 0x00000000-0x01000000 : "flash" i2c /dev entries driver i2c-talisker: using default base 0x18040000 lo: Disabled Privacy Extensions IPv6 over IPv4 tunneling driver Starting Kernel SHA1 KAT ...Completed Kernel SHA1 KAT Starting Kernel HMAC-SHA1 KAT ...Completed Kernel HMAC-SHA1 KAT Starting Kernel DES KAT ...Completed Kernel DES KAT Starting Kernel AES KAT ...Completed Kernel AES KAT Domain Name: arubanetworks.com No panic info available AG7240: Length per segment 1536 AG7240: Max segments per packet 1 AG7240: Max tx descriptor count 40 AG7240: Max rx descriptor count 252 AG7240: fifo cfg 3 01f00140 AG7240CHH: Mac address for unit 0 AG7240CHH: 00:0b:86:a0:29:86 CFG board AP96 athrs16_reg_init complete* ag7240_ring_alloc Allocated 640 at 0x83be2400 ag7240_ring_alloc Allocated 4032 at 0x803a4000 Virian MDC CFG Value ==> 4 Setting PHY... Not enabling interrupts in AR7242 yet... AG7240: enet unit:0 is up... RGMii 1000Mbps full duplex AG7240: done cfg2 0x7215 ifctl 0x0 miictrl Ethernet port 1 mode: tunnel Ethernet Channel Bonding Driver: v3.0.1 (January 9, 2006) ADDRCONF(NETDEV_UP): eth0: link is not ready ADDRCONF(NETDEV_UP): eth0: link is not ready bonding: bond0: enslaving eth0 as a backup interface with a down link. ADDRCONF(NETDEV_UP): eth1: link is not ready WARNING: eth0 is down; using ethADDRCONF(NETDEV_UP): eth1: link is not ready 1 for uplink bonding: bond0: enslaving eth1 as a backup interface with a down link. AP xml model 55, num_radios 1 (jiffies 5136) init_asap_mod: installation:0 radio 0: band 2 ant 0 max_ssid 16 ethernet_device_event: dev eth0 is register ethernet_device_event: dev eth0 is up setting bond0 as bridge child setting gre0 as split child Starting watchdog process... Getting an IP address... ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready bonding: bond0: link status definitely up for interface eth0. bonding: bond0: making interface eth0 the new active one. bonding: bond0: link status definitely down for interface eth0, disabling it bonding: bond0: now running without any active interface ! DHCP timed out... valid v6 address present. continue fe80::20b:86ff:fea0:2986/64 Scope:Link killall: nanny: no process killed killall: sapd: no process killed Sending SIGKILL to all processes. Please stand by while rebooting the system. Restarting system. .

Just to clarify - both logs are essentially the same until it attempts to get an IP address. Then DHCP times out if I'm in the portable, but not if I'm basically anywhere else (I've tried it like 10 other places, all worked fine, including another portable). However, if I'm in this portable and I hook the same line up to the computer DHCP resolves fine and it gets an IP address. I can ping anywhere on campus from the computer in the portable, including the controller (10.0.2.80) and do an nslookup on aruba-master that resolves correctly. I'm at my wits end. Any ideas?

Guru Elite

Re: Cannot get AP to work in a particular location

The second location is not providing DHCP:

 

DHCP timed out... 

 



Colin Joseph
Aruba Customer Engineering

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Re: Cannot get AP to work in a particular location

Check the switchport for that location.  If you can get an ip address with the laptop, but not the AP, that would generally indicate a problem with the tagging.


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
New Contributor

Re: Cannot get AP to work in a particular location

I've tried setting a static IP - the AP just isn't able to connect to anything (times out trying to find aruba-master OR the IP for the controller, either setting). But the computer can - I can go to the web gui for the controller from the computer on the same.

 

Michael - I'll check the tagging. Maybe it is an issue, thanks.

Frequent Contributor I

Re: Cannot get AP to work in a particular location

controller is in same vlan as AP when setting the IP address statically?

did you set master also statticaly; if not in same vlan?

 

setenv master x.x.x.x

Thomas
ACMX#370 ACCP

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