10-15-2014 01:06 PM
We provide RAP-155 to work-from-home (WFH) users. While all PCs work, Mac computers also work but having problem with the equivalent to Windows remote desktop.
When Help Desk look at the “Network Discovery” from their Mac, they do not see these WFH Mac so they cannot remote it. While all Mac computers (WFH and local Mac) are on the same subnet, Help Desk can only see and remote the Mac at the local network.
All Mac are running on the newest OS 10. Aruba OS is 220.127.116.11
Any helps are appreciated.
Solved! Go to Solution.
10-15-2014 01:12 PM - edited 10-15-2014 01:18 PM
Yes I do drop BC and MC
All WFH traffic are tunneled
Also note that Help Desk ask user to connect to RAP wired port, same problem.
Thanks Tim for quick response
10-15-2014 01:15 PM
10-20-2014 07:51 AM - edited 10-20-2014 07:53 AM
Thanks for the answers. Solution 1 and 2 are out.
In #3, Microsoft Remote Desktop app does the trick. Yes they do have an app for it.