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Frequent Contributor I

Controller reboot

Our local controller rebooted on it's own yesterday (this happens occasionally_ and this is what I found on the controller:

 

Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2)

Supervisor Card

 

There is no crash log file. We called TAC a couple of times but with no log there's not much they could do..

Frequent Contributor I

Re: Controller reboot

Could this be a AOS 8.x error? fixed in 8.2.0.2: 

 

163066 Symptom: A managed device rebooted unexpectedly.

The log files for the event listed the reason as Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:60).

 

The fix ensures that the
managed device works as expected.
Scenario: This issue was observed in managed devices running
ArubaOS 8.0.0.0 or later versions.

Resolved in 8.2.0.2

 

more here: https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=28753 - page 12

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Frequent Contributor I

Re: Controller reboot

Thanks for the update.. We are running 6.5.4.0 at the moment.. planning on
upgrading this summer after the classes have ended

--

*Jon Hutchinson*
*8B Packer Ave rm 185*


*Lehigh University(610)758-5099*
Guru Elite

Re: Controller reboot

magnumpi83, the best thing you can do is to put a console cable on the controller and have a PC that captures the output there constantly.  It is entirely possible that there is crash information on the console that would help TAC get to the bottom of it.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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