Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Controller stopped sending traffic - how to alert?

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  • 1.  Controller stopped sending traffic - how to alert?

    EMPLOYEE
    Posted May 31, 2012 03:28 AM

    Hi,

     

    I had an unusual situation where a controller, 3200, for some reason stopped sending traffic completely.  During this time it responded to pings and snmp reads (I think) , so by all accounts seemed alive.  Unfortunately, the APs stayed up as well and didn't fail over, resulting in a major incident as clients were unable to connect etc.

     

    Rebooting the controller resolved it.

     

    I have a case raised with support for them to investigate, but was wondering if there is an sort of alert in Airwave that could have indicated this?

     

    Seemingly the interface reports and triggers in Airwave don't seem to do anything for controllers.

     

    Thanks


    #3200


  • 2.  RE: Controller stopped sending traffic - how to alert?
    Best Answer

    EMPLOYEE
    Posted May 31, 2012 06:04 AM

    Found it.  I had the specify the port type as ethernetCsmacd  instead of Gigabitethernet.  Alerts being received now.



  • 3.  RE: Controller stopped sending traffic - how to alert?

    EMPLOYEE
    Posted May 31, 2012 06:44 AM

    so how come a port-channel doesn't appear in the Interfaces for a controller in Airwave?