Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Converting IAP to Campus AP fails - Retrieve Image Failed

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  • 1.  Converting IAP to Campus AP fails - Retrieve Image Failed

    Posted Jun 20, 2017 02:21 AM

    Hi,

     

    Appears there are multiple thread on same concern, however their appears no resulution stated in the new threads open for same reason.

    Opening thread in "Wireless Access"

     

    Controller MODEL: Aruba7240XM

    Version 6.5.0.2.

     

    I have converted few 315 IAPs to Campus and it worrked fine, however when I am trying to convert the rest I am as well facing the issue that the conversion fails station below error message:

     

    Retrieve image failed, please save the log in the popup window. AP will reboot in 15 minutes.



  • 2.  RE: Converting IAP to Campus AP fails - Retrieve Image Failed

    EMPLOYEE
    Posted Jun 20, 2017 04:36 AM

    If you have not, please open a TAC case in parallel with this post.  6.5.2.0 is new and you could be dealing with a bug, so that means previous solutions would not work..