Wireless Access

Contributor I
Posts: 152
Registered: ‎10-26-2016

Converting IAP to Campus AP fails - Retrieve Image Failed



Appears there are multiple thread on same concern, however their appears no resulution stated in the new threads open for same reason.

Opening thread in "Wireless Access"


Controller MODEL: Aruba7240XM



I have converted few 315 IAPs to Campus and it worrked fine, however when I am trying to convert the rest I am as well facing the issue that the conversion fails station below error message:


Retrieve image failed, please save the log in the popup window. AP will reboot in 15 minutes.

Guru Elite
Posts: 21,587
Registered: ‎03-29-2007

Re: Converting IAP to Campus AP fails - Retrieve Image Failed

If you have not, please open a TAC case in parallel with this post. is new and you could be dealing with a bug, so that means previous solutions would not work..

Colin Joseph
Aruba Customer Engineering

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