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MVP
Posts: 1,404
Registered: ‎05-28-2008

Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

Hi Airheads,

:heart:

I have a big client (an hospital)  that using Aruba OS 6.1.3.X and would like to extend the user-idle time out for the guest that logged in via captive portal to more than 4.5 hours.

As far as I aware , this is the maximum number that can be configured in 6.1.3.X.

 

  • If he will upgrade to 6.2.X or 6.3 , does he will be able to increase user-idle time out to 24 hours?
  • If he will use external DB (A.D/RADIUS) ,does he will be able to increase the user time out to 24 hours?

 

Please advise.

Why it limited to only 4.5hours ,and how to bypass this limitations in order to enable 24 hours of Idle-Time-Out.

(Is the only solution is to use CPPM?)

 

Thanks in advance,

 

Me

 

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Guru Elite
Posts: 20,819
Registered: ‎03-29-2007

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

If they do not use CPPM, yes. The built in Captive Portal only provides basic guest capability, and with that comes limitations like the 4.5 hour limit.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,404
Registered: ‎05-28-2008

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

Thanks - that what i knew.
Just want to get an official answer.

have a gr8 weekend,

Me.
*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Guru Elite
Posts: 20,819
Registered: ‎03-29-2007

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

To be clear, in 6.3 there is a user-idle-time out in the Captive Portal profile so that only users that connect to that SSID are affected, bit that has the same time limitation.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,404
Registered: ‎05-28-2008

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

Thanks agian! :)

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Contributor II
Posts: 91
Registered: ‎07-19-2011

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

Hello

 

i have 6.3 version wheres is that option?

 

I have users in the guest SSID and they not autenticate, the device connect to the SSID when they turn on or nearby of the network and they waste my dhcp pool i want to kick out of the net for some time idle.

Guru Elite
Posts: 8,335
Registered: ‎09-08-2010

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

captive-portal-user-idle.png


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor I
Posts: 81
Registered: ‎03-18-2013

Re: Extend the authentication idle timeout to more than 4.5hours (for captive guest users)

Tim

I am running 6.3.1 firmware. If the feild is left empty, what is the default user idle timeout

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