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Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Guest Profile blocking iPad mail

I am very new to Aruba's UI and have spent an hour + digging around trying to find out where and how the guest profile is blocking iPad mail.  Any and all help is much appreciated.   There is a previous post about the topic but the reply isn't much of a solution for a newbie.

 

TIA

Guru Elite
Posts: 21,289
Registered: ‎03-29-2007

Re: Guest Profile blocking iPad mail


milo145 wrote:

I am very new to Aruba's UI and have spent an hour + digging around trying to find out where and how the guest profile is blocking iPad mail.  Any and all help is much appreciated.   There is a previous post about the topic but the reply isn't much of a solution for a newbie.

 

TIA


Is this your company mail or ALL mail?  Is it sending, or receiving mail?  Is the mail server an exchange server, and Imap server or pop server?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Re: Guest Profile blocking iPad mail

All mail configured on iPad mail app.  It sound like a port issue.

Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Re: Guest Profile blocking iPad mail

[ Edited ]

If I switch the iPads over to my staff network email flows.  i just can't figure out where the blockage is.

MVP
Posts: 1,409
Registered: ‎05-28-2008

Re: Guest Profile blocking iPad mail

Hi,

 

All u need to do is to add the following ports to the guest access role.

 

 

    POP3 - port 110
    IMAP - port 143
    SMTP - port 25
    HTTP - port 80
    Secure SMTP (SSMTP) - port 465
    Secure IMAP (IMAP4-SSL) - port 585
    IMAP4 over SSL (IMAPS) - port 993
    Secure POP3 (SSL-POP) - port 995

**Guest user role - dosent contain thoese ports by default**

Capture.PNG

 

The Yellow ones - i found out , they needed for GMAIL/and even IMAP over iPAD.

 

 

10-12-2013 20-16-54.png

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Re: Guest Profile blocking iPad mail

WAY COOL

THANK YOU THANK YOU

Added the ports and need to do some testing, I'll post back.

MVP
Posts: 1,409
Registered: ‎05-28-2008

Re: Guest Profile blocking iPad mail

:)

 

We are here for a reason :)

 

keep us update - that everything working for u.

 

have a gr8 night.

 

me

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Re: Guest Profile blocking iPad mail

No joy

Added pop3 tcp 110, IMAP tcp 143, Secure SMTP tcp 465, Secure IMAP tcp 585, IMAP over SSL tcp 993, Secure pop3 tcp 995 and HTTP tcp 80.  All are any/any and permit. Applied and Saved Config.

If no one has any other ideas I'll have to config kiwi and start capturing FW logs.

TIA 

Occasional Contributor I
Posts: 8
Registered: ‎11-28-2012

Re: Guest Profile blocking iPad mail

SCRATCH THAT !!!!!

Helps if I re auth to the AP :)

All is well, the nut behind the mouse was loose again.

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