Wireless Access

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Occasional Contributor II
Posts: 13
Registered: ‎02-18-2016

Guest Wireless Authentication

I'm having a problem with guest WiFi users having to continually re-authenticate with.  Using ClearPass to manage guest access.  Is this a controller/AP or a ClearPass.issue?  Looking for tips on what check for. 

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Guest Wireless Authentication

Did you set up mac caching?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 13
Registered: ‎02-18-2016

Re: Guest Wireless Authentication

Yes, I am using MAC caching. 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: Guest Wireless Authentication

Did you configure Guest with Mac caching in ClearPass?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Guest Wireless Authentication

Do you see the MAC caching TIPS role when the device authenticates?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 13
Registered: ‎02-18-2016

Re: Guest Wireless Authentication

MAC caching is configured on ClearPass limiting the number of devices per guest

Occasional Contributor II
Posts: 13
Registered: ‎02-18-2016

Re: Guest Wireless Authentication

is TIPS on controller or ClearPass

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Guest Wireless Authentication

ClearPass. Please post screenshots of the access tracker request tabs.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 13
Registered: ‎02-18-2016

Re: Guest Wireless Authentication

@are you talking about Monitoring>live monitoring>access tracker

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Guest Wireless Authentication

yes. there should be at least 3 tabs. Please post screenshot.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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