Wireless Access

Reply
MVP
Posts: 395
Registered: ‎05-09-2013

Guest re-authentication

We have an Aruba 3600 and we are using the internal captive portal for guests, which only shows the acceptible use policy with an accept button.

 

When a user accepts the device is authenticated and we have no problem, but when the device is put in your pocket for 5 minutes and you connect to guest, it prompts for the acceptible use page again with the button.

 

is there a way we can extend the length of time before they are forced to re-register? We want them to stay authenticated for a longer time, but don't have ClearPass or any other MDM solution.


Thank you.

Michael Haring | AIS Consultant
Architecture and Implementation Solutions
Optiv Security Inc. | www.optiv.com
Guru Elite
Posts: 8,754
Registered: ‎09-08-2010

Re: Guest re-authentication

You can try changing the user idle timeout in the captive portal configuration. (AOS 6.3+)

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 395
Registered: ‎05-09-2013

Re: Guest re-authentication

Right now it's not set, is there a default it uses?


Thank you.

Michael Haring | AIS Consultant
Architecture and Implementation Solutions
Optiv Security Inc. | www.optiv.com
Guru Elite
Posts: 8,754
Registered: ‎09-08-2010

Re: Guest re-authentication

It will use the global reauthentication interval if nothing is specified.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Search Airheads
Showing results for 
Search instead for 
Did you mean: