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Mo
Contributor I
Posts: 25
Registered: ‎02-21-2014

How far can I go controlling guest access with no ClearPath

Hi guys,

 

How far can I go controlling guest access with no ClearPath? I mean, I would like to have the help desk giving addhoc access when necessary. Too complicated or can I get it out of the box?

 

Thanks,

 

Mo

Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: How far can I go controlling guest access with no ClearPath

Helpdesk can generate a user by logging into a controller if they have the guest-provisioning role.  It of course will not synchronize across controllers.  Helpdesk users cannot see guests that other helpdesk users created.  It will not synchronize across master controllers.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Mo
Contributor I
Posts: 25
Registered: ‎02-21-2014

Re: How far can I go controlling guest access with no ClearPath

Thanks Joseph. Looking into my scenario, it is almost impossible to manage users using the out of the box features. But it never kills to ask! Thanks for your quick feedback.

 

Mo

Occasional Contributor II
Posts: 13
Registered: ‎07-12-2011

Re: How far can I go controlling guest access with no ClearPath

You can do this via the captive portal or a combination of using your radius server and the captive portal
Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: How far can I go controlling guest access with no ClearPath

happytech,

 

That is assuming that your helpdesk can create and manage users in active directory.  In most organizations, they cannot.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: How far can I go controlling guest access with no ClearPath

i do know how big your organisation is Mo, but in general the out of the box functionality of a controller is enough for some ocasional guest account creation. why do you think it isnt for you?

Mo
Contributor I
Posts: 25
Registered: ‎02-21-2014

Re: How far can I go controlling guest access with no ClearPath

Just the implementation...The customer has two controllers in master/master. As the user database does not replicate between them, then you have to teach help desk, secretaries, etc. to create users on the right controller. Also, who cleans all unused users? Sometime what you want is just give a 1 day voucher but some other time you may want to give one week (i.e: training course 1 week long). In this case, guest management guets more complicated. Of course, still doable using the native interface...

 

Mo

MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: How far can I go controlling guest access with no ClearPath

you are right, the two masters already gives some extra work, expiring accounts is something the aruba controller on itself can do i believe.

 

sorry for dragging this on, just wanted to get clear what exactly what the issue was.

MVP
Posts: 778
Registered: ‎03-25-2009

Re: How far can I go controlling guest access with no ClearPath

Since you can add users with the CLI it would also be fairly easy to create a script (outside of the aruba controllers) to create users that would create the users on both controllers.

Koen (ACMX #351 | ACDX #547 | ACCP)

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MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: How far can I go controlling guest access with no ClearPath

[ Edited ]

true, but does that still count as "out of the box" functionality? :)

 

and not everyone is equally comfortable with such scripts.

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