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Aruba Employee

Howto create the tech-support.log

How can we backup the configuration and more importantly the information to supply to tech support such as the

var/log/oslog/tech-support.log  and other log files to your management PC, through GUI and or CLI?

Aruba Employee

Re: Howto create the tech-support.log

YOu could script that every night at 2:00am a script logs into the controller via SSH and tar's up the files, then at 2:10am logs into the controller and ftp or tftp's the files off to x machine... One SW package that i have heard of is Kiwi CatTools


Harold
Aruba Employee

Re: Howto create the tech-support.log

 

Cool, but could you please remind me how to create the tar file which contains all the logs, specifically the files for tech-support?

 

 

Aruba Employee

Re: Howto create the tech-support.log

CLI = tar logs tech-support

 

GUI see attached file, don't forget to chect the box outlined in red


Harold
Aruba Employee

Re: Howto create the tech-support.log

Thanks so much

Aruba Employee

Re: Howto create the tech-support.log

You are very welcome. 


Harold
Aruba Employee

Re: Howto create the tech-support.log

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