10-03-2014 08:49 AM
We were configuring a few user laptops for user and machine authentication . User's laptop does not seem to do machine authention after rebooting a few times. As user laptop did not have the machine authenticated role, they were not allowed access to the wireless network. Anyone encountered a similar issue before? We are using clearpass as the radius for the controller.
10-03-2014 08:51 AM
10-03-2014 07:07 PM
Thanks for the reply.
I had enabled user or machine auth in the windows dot1x. I did not check the cache timer but doesn't windows do a machine auth each time it reboots?
10-03-2014 07:08 PM
Yes, it should machine auth every time it reboots and also when you log out. The cache timer is set to 24 hours by default, so there is likely no issue there.
In access tracker, are you seeing the request with just a [User Authenticated] role?
10-04-2014 06:48 PM
Yes. I saw the [user authenticated] role but not the [machine authenticated] role.
In access tracker I dun see the machine authentication request. I am assuming no machine authentication requested by the laptop since there pointis no request with the laptop host name. When a machine authentication is attempted, I will see the hostname of the machine as the username. I dun see it at times for certain machine when i reboot (though those machine has successfully authentication as a machine before). That is puzzling to me.