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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Network summary down devices does not equal list of down devices

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  • 1.  Network summary down devices does not equal list of down devices

    Posted Feb 27, 2014 02:02 PM

    Our master controller currently shows 11 down access points.  However, upon clicking the "11", it only shows a list of two access points.  We have been chasing and correcting down access points for the last week and there has been a difference like this for awhile, even as we bring them up.

     

    Any idea how to correct this issue?



  • 2.  RE: Network summary down devices does not equal list of down devices
    Best Answer

    Posted Feb 27, 2014 02:26 PM

     

    What AOS do you have ?

     

    Do you only see this behavior on the GUI ? or do you also see it from the CLI ? show ap database | include Down

     

    Have you tried using another browser ?

     

     



  • 3.  RE: Network summary down devices does not equal list of down devices
    Best Answer

    Posted Feb 27, 2014 02:50 PM

    AOS: 6.3.1.1

     

    Just tried the CLI (we almost exclusively use the GUI) and it returns the full 11 down access points.

     

    It appears that the AP's are all ones that we replaced during our cleanup.  The hardware was physically replaced, but for some reason the purge from the database was only partially completed?

     

    Browser doesn't matter, all three of us are seeing the issue on three different systems and different browsers.

     

    So, the AP's are no longer visible in the GUI - how do I purge them at the CLI?



  • 4.  RE: Network summary down devices does not equal list of down devices
    Best Answer

    Posted Feb 27, 2014 03:01 PM

     

     

    You can run the following command:

     

    (HOME-STANBY_MASTER-CONTROLLER) #clear gap-db ?
    ap-name                 AP name
    lms                     Clear all APs associated with an LMS
    wired-mac               AP wired MAC address

     



  • 5.  RE: Network summary down devices does not equal list of down devices

    Posted Feb 27, 2014 03:08 PM

    I almost had that figured out when you replied.   :)

     

    Thanks for the help.  I have cleared them out, except for two that we haven't physically replaced yet.  I'll get them at a later date.

     

    Thanks again!