Wireless Access

Reply
Contributor I

No Heatmap in VisualRF using 8.2.0.2

I have added a new floorplan for a new customer, a week ago.

 

By checking, we still have no Heatmap or CH. Utilization visualized in Visual RF.

 

We use Airwave  8.2.0.2. Another floorplan does show the Heatmap and CH. Utilization.

 

What can be wrong?

Aruba Employee

Re: No Heatmap in VisualRF using 8.2.0.2

Hi Christiaan,


What is the Radio status for the APs which are placed on Visualrf? Does it shows "ok" or "error" state?

 

Could we try to manually poll Airwave database from visualrf using the below URL,

 

https://<amp_server_ip>/visualrf/poll_aps_now.xml

 

Note: Replace <amp_server_ip> with your Airwave server IP


Regards,

Vishnu

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
Aruba

Re: No Heatmap in VisualRF using 8.2.0.2

Try restarting VisualRF to see if it helps.   You can also consider an upgrade AirWave to 8.2.0.3.   The following from the Release Notes could perhaps be something you are seeing:

 

Symptom: When you deploy an AP in a floor plan, VisualRF doesn't display a heatmap for the AP unless you restart VisualRF.
Scenario: VisualRF automatically refreshes and displays a heatmap for APs added to a floor plan.

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: