Wireless Access

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Regular Contributor I
Posts: 177
Registered: ‎10-05-2011

One laptop gets Captive Portal page, but another one doesn't

I've been testing Portal access from outside the enterprise via a RAP5.  With my work laptop it was not working at all and I was thinking that it was a configuration issue.  When I used my personal mini-laptop it worked fine.  I can get the Captive Portal login page on the mini-laptop and authenticat and get access, but on my work laptop I cannot get the Captive Portal page. 

 

 

Occasional Contributor II
Posts: 12
Registered: ‎05-20-2011

Re: One laptop gets Captive Portal page, but another one doesn't

Not sure if your using a Mac with OS X Lion but we just found out that there is a problem with CP and OS X Lion.

 

WE had to change our CP from HTTPS to HTTP.  Contact for the official work around until Apple fixes the issue.

 

Regular Contributor I
Posts: 177
Registered: ‎10-05-2011

Re: One laptop gets Captive Portal page, but another one doesn't

Both machines are Windows 7 Ultimate edition.  I just changed the SSID and now both are not working at all.  Seems as if it's not getting an IP address, but it was getting one fine before.

MVP
Posts: 517
Registered: ‎05-11-2011

Re: One laptop gets Captive Portal page, but another one doesn't

 

One thought - might not be related.. Have you enabled Enforce DHCP in the AAA prof? I've seen similar when it was not enabled and the client insisted to use it's own IP.

 

.. John


Regards
John Solberg

-ACMX #316 :: ACCP-
Intelecom - Norway
----------------------------
Remember to Kudo if a post helped you! || Problem Solved? Click "Accept as Solution" in a post!
Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: One laptop gets Captive Portal page, but another one doesn't

[ Edited ]

salvi wrote:

Both machines are Windows 7 Ultimate edition.  I just changed the SSID and now both are not working at all.  Seems as if it's not getting an IP address, but it was getting one fine before.


You are now entering into a second problem due to changes you have made.  Please re-create the SSID from scratch.  

 

In addition, you have another thread opened here about DHCP:  http://community.arubanetworks.com/t5/ArubaOS-and-Mobility-Controllers/DHCP-from-external-DHCP-server-setup-questions/m-p/24316#M1569

 

If that issue is solved, please mark it solved so that the issue does not stay open, and we do not have multiple threads troubleshooting the same or different parts of the same issue.



Colin Joseph
Aruba Customer Engineering

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