Wireless Access

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Occasional Contributor I

Oppo Phone unable to connect to WIFI (Android 7.x)

Hi Team,

 

Good Day. 

 

I am having some issues where only OPPO model phones are unable to connect to the wireless SSID, it gets a timeout and try again later message. I have checked on the CPPM logs and it appears to be an authentication reject from the AD. (Attached). The same username/credential works on another android phone version 6.x. 

 

Has anyone encountered similar issues?

 

Please assist. 

 

Error CPPM.PNG

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