10-11-2012 02:21 PM
Does anyone know what the password recovery procedure is for the MSR4000 wireless router? I have tried forgetme! procedure from console mentioned in other posts probably relating to different aruba device but have had no success. I need to reset password without losing configuration. Any help would be appreciated.
10-11-2012 07:16 PM
I have done some digging but could not identify the procedure. I am not saying the procedure doesn't exisit but just that I could not find it quickly. If you need is urgent, I reccomend you get a TAC going by dialing 800-WIFI-LAN.
10-11-2012 09:31 PM
There is a way to do this but it has to be done by TAC personnel via a remote login or webex where they control an SSH login.
There is no customer-serviceable method to do this at this time.
Please call 800-WIFI-LAN and open a case for assistance by an outdoor engineer.