Wireless Access

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Occasional Contributor I
Posts: 8
Registered: ‎03-07-2014

Please Review your Mobility Controller Platform Document...

Hi,

 

I'm running a W-7210 Controller with only 40 access points, purchased through Dell.  I've purchasd an  additional 5 access points and licenses which I am now trying to put into the License Management System.  I've added all the necessary information into the various lines fo the "Activate certificates" tab of the management system  and agreed to the EULA.  When I click on "Activate" I get the following message come up at the top of the page...

 

Please Review your Mobility Controller platform documentation for supported AP capacity

 

I'm not sure what this means and I'm not able to actually activate the licenses that I've just spent 6 weeks waiting for.

 

Can anybody suggest what I'm doing wrong?

 

Many thanks

Guru Elite
Posts: 20,810
Registered: ‎03-29-2007

Re: Please Review your Mobility Controller Platform Document...

Please open a TAC case, if you have not done so already.  Which portal are you using to activate the licenses?

 



Colin Joseph
Aruba Customer Engineering

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