12-05-2011 06:47 PM
I have a customer that ordered that ordered LIC-16-RAP (pre 5.0 RAP license) when they meant to order LIC-16-AP (Post 5.0 AP license) Is there a way to convert this? Will the post 5.0 license automatically work on a 6.1 controller?
12-06-2011 04:09 AM
Thats correct. If you upgrade from 3.x to 5.x or 6.x, all licenses will be converted. However, in this case, I think they purchased a pre-5.x license and need to install it on an existing 6.x controller. That won't work.