Wireless Access

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Contributor II
Posts: 51
Registered: ‎11-02-2015

Preview CaptivePortal won't load

I've got a tier 1 tech that is preparing a new captive portal screen for our 7008 controller.

 

When she clicks on the "view captiveportal" link, its only a blank page. We've tried Chrome and IE.

 

Why wouldn't that load? Does it need java or something?

I've never had this problem before and it opens fine on my Mac. Windows firewall had no effect.

-Joey
MVP
Posts: 91
Registered: ‎04-02-2013

Re: Preview CaptivePortal won't load

Hi,

 

do you have an interface on that VLAN.  Can you show us the config so we can get more info about the issue.

 

 

cheers

Regards,
Borja
ACMX #567 //ACCP//CWNA//CWAP
Aruba Employee
Posts: 240
Registered: ‎03-26-2013

Re: Preview CaptivePortal won't load

Hi,

 

Please share the firmware version running on your controller.

Aruba Employee
Posts: 240
Registered: ‎03-26-2013

Re: Preview CaptivePortal won't load

We have seen this issue on 6.5.1.4 & this should get addressed in upcoming release.

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