Wireless Access

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Frequent Contributor I
Posts: 82
Registered: ‎02-15-2008

Problems with WPA after updating to Release 6.1.2.7

[ Edited ]

Hello,

 

we had made an Update from Release 3.3.x.x to Release 6.1.2.7 (with all necessary update Steps). On the Controller are Alcatel IP Touch 310/610 connected that have the newest Binary installed. Now after the Controllerupdate this Phones have up to six Seconds Interruptions while Roaming during active calls. This interruptions where not seen before the Update. WPA2  PSK with AES is used. Some test had shown that the Problem only exists while using any kind of WPA. Tests with WEB Keys and OPEN Authentication does not show any interruption.

 

Anybody an Idea what could cause this habit, maybe changes in default settings?

 

Thank you and best Regards Mirko

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Problems with WPA after updating to Release 6.1.2.7

Do you have OKC (Opportunistic Key Caching) enabled in the 802.1x profile, under Advanced?

 

What version of software are you running for these phones?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 82
Registered: ‎02-15-2008

Re: Problems with WPA after updating to Release 6.1.2.7

Hello,

 

OKC is enabled. By the way an Output of the used 802.1x config on the used aaaProfile for WPA PSK.

 

aaa authentication dot1x "default-psk"
   timer wpa-key-period 100
   reauthentication
   validate-pmkid
   wpa-fast-handover

 

The Software Release of the Phones i will post later.

 

Thank you aund best Regards

 

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Problems with WPA after updating to Release 6.1.2.7

I apologize.  Upon looking at the datasheet for that phone, it looks like the Spectralink 8030.  In that case, please download the roaming VRD here:   http://www.arubanetworks.com/pdf/technology/DG_Roaming.pdf  and look for "Polycom SpectraLink 8020/8030 Wireless Telephones Configuration Template " and try the specific configuration template for your phone.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 82
Registered: ‎02-15-2008

Re: Problems with WPA after updating to Release 6.1.2.7

Hello,

 

thank you for that template... we use binary  120.028 on the Phone.

 

Best Regards

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