Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Provisioned APs pinging but showing down on the controller

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  • 1.  Provisioned APs pinging but showing down on the controller

    Posted Nov 08, 2016 11:25 AM

    Hello,

     

    On site where all the APs are provisioned as RAPs (certificate) provisioning process seems to go OK (APs pick up the address from "ip local pool (ip local pool "RAP_Pool" 1.1.1.1 1.1.255.255)", as well as Outer IP, they show as being members of correct AP Group), but few seconds after all of them show as Down on the controller.

     

    At the same time, we can ping them on Outer IP, but not on one assigned by local pool (all apart from one that got 1.1.1.1 address. To add to complexity that AP is not in the same building and on different switch completely).

     

    As I am remote to site I cannot console in, but controller has enough licenses, and there is no firewall between APs and controller.

     

    Any advice much appreciated. Thanks.

     

     

    Regards,

    AlanFord



  • 2.  RE: Provisioned APs pinging but showing down on the controller
    Best Answer

    Posted Nov 09, 2016 07:38 AM

    (09.11.2016 @12.30) UPDATE: Problem was resloved as the address applied to a controller in AP VLAN was in fact clashing with another LAN device, causing RAPs to be unhapy and constantly reboot.

     

    Thanks everyone,

    AlanFord