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Frequent Contributor II

Rapids Does not always propelry locate Rogues in VisualRF

I am having a problem where Rapids detects and classifies a device as a Rogue but sometimes does not locate the Rogue in VisualRF. Client Location does not seem to be a problem.

 

In my Rapids set up I have export threshold set to "Suspected Rogue" so I would expect that a device classified as a Rogue would be shown in VisualRF. Sometimes they are; sometimes they are not.

 

Guru Elite

Re: Rapids Does not always propery locate Rogues in VisualRF

Tpelley,

Does the rogue say how many access points can see it at the time you are trying to do location?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor II

Re: Rapids Does not always propery locate Rogues in VisualRF

cjoseph,

 

The Rogue device which prompted me to open this thread was visable to a total of 8 APs as well as being seen in a monitored switch Bridge Forwarding Table.

 

I first saw this particular rogue device yesterday and it was shown in VisualRF. I deleted the Rogue from RAPIDS to see if it would re-appear and it did a short time later. I then checked VisualRF and it was not displayed, so I left it until this morning. When I checked this morning, still not shown in VisualRF.

Restarting the VisualRF Service made no difference either.

Guru Elite

Re: Rapids Does not always propery locate Rogues in VisualRF

I would open a case with TAC to see if something is wrong.  If the rogue is seen by more than 3 access points currently and those access points are on a single floor, it should attempt to put it on visualRF if you have that layer enabled.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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