Wireless Access

Reply
Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Redirect to Captive Portal does not work to internal dns-records

Hello!


Our baseimage has the address to our intranet as the default homepage.

When I try to connect to our open network with captive portal, it tries to go to http://intranet but it does not get redirected, instead the browser says that the page could not be displayed. But if I try to search for example google.com, it does get redirected to the captive portal.

Is there any way to solve this issue?

 

Thanks,

Johan

 

Guru Elite
Posts: 21,294
Registered: ‎03-29-2007

Re: Redirect to Captive Portal does not work to internal dns-records

Are you using an internal DNS server?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Re: Redirect to Captive Portal does not work to internal dns-records

Yes. I do use an internal DNS server.

Guru Elite
Posts: 21,294
Registered: ‎03-29-2007

Re: Redirect to Captive Portal does not work to internal dns-records

Can you do an nslookup for "internal" from that client?  Does it resolve?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Re: Redirect to Captive Portal does not work to internal dns-records


cjoseph wrote:

Can you do an nslookup for "internal" from that client?  Does it resolve?

 


Nope. We got one prod-DNS and one guest-DNS.

In the prod we do have the intranet-record, but not in the guest-DNS that we use on the captive portal vlan.

Guru Elite
Posts: 21,294
Registered: ‎03-29-2007

Re: Redirect to Captive Portal does not work to internal dns-records

Being able to resolve DNS before bringing up a webpage is required for Captive Portal to work. If it cannot resolve, that Captive Portal will not be displayed.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Re: Redirect to Captive Portal does not work to internal dns-records

If I put the intranet-address into the guest-DNS it will be okey? Eventho if that VLAN cant reach the webpage?

Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Re: Redirect to Captive Portal does not work to internal dns-records

Hmm, it was not so simple... Any suggestions to get around this problem?

Guru Elite
Posts: 21,294
Registered: ‎03-29-2007

Re: Redirect to Captive Portal does not work to internal dns-records

Do guests need to reach the intranet?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 51
Registered: ‎05-03-2011

Re: Redirect to Captive Portal does not work to internal dns-records


cjoseph wrote:
Do guests need to reach the intranet?

No. And i dont want to.

 

I just tried to put up a fake address to intranet, but it still display "could not display".

Search Airheads
Showing results for 
Search instead for 
Did you mean: